AI in Hospitality: Enhancing the colleagues experience
We won the E20X People's Choice Award, joined Plug and Play's startup program, built AI and Automation tools for our clients and Alex is speaking at L.E Miami 2024 in June. All the details are below.
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AI in Hospitality: Enhancing the Colleagues & Associate Experience
In the ever-evolving hospitality industry, the spotlight on AI has predominantly illuminated its capabilities to enhance guest experiences through tools like ChatGPT and Gemini Pro, as discussed by SĂ©bastien Felix at the Swiss Deluxe Hotels Media Summit 2024. However, this focus overlooks an equally vital opportunity: utilizing AI to improve the day-to-day experiences of hospitality associates. By automating routine tasks and optimizing staff schedules, AI can free up our colleagues to engage more deeply with guests, enhancing both service quality and workplace satisfaction.
To integrate AI, the hospitality industry doesnât need to dive into deep technological complexities. Simple, practical steps, such as implementing chatbots for routine inquiries or automating marketing efforts, can significantly benefit both small and large enterprises. Educational initiatives spearheaded by experts like Ian Millar from EHL are demystifying AI, making it accessible and manageable. By broadening our approach to include both guest and colleague experiences, we can harness AIâs full potential to foster a more efficient and engaging hospitality environment.
Check out the full article below.
Whatâs new: Aphyâs latest
E20X Peopleâs Choice Award Winner
đ On the 20 February, we pitched in front of an audience of industry leaders and went home with the Peopleâs Choice Award, after being the most-voted startup in the competition. Click the button below to read the full article.
Plug and Play Travel & Hospitality
đ» We have been selected to join the Plug and Play accelerator program. They are the most active startup accelerator in the world having backed Dropbox, N26, PayPal, Rappi and 30+ other unicorns. Read more about it by clicking the button below.
L.E Miami 2024
đïž Aphy is landing in the US for L.E Miami. Alex will be delivering the keynote Automating Your Future, guiding the attendees on attracting and retaining new generations through technology. We canât wait for June!
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No one went to hotel school to sit in front of a screen for 10 hours a day. With Aphy, hotel teams donât have to. Our tech takes the repetitive, labour-intensive tasks off your hands so your team focuses on what they do best â hospitality. This free newsletter is a celebration of our beloved industry and a way to kick-start conversations. Get involved! Share everything from emerging trends, local events or what automation youâre using. Weâre all ears.Â